Banking Landing Page * Swipe-based interaction model to navigate between accounts * Quick access to account details via progressive disclosure * Dropdown navigation for switching between authorized accounts Money Transfer Flow * Simplified into a 3-step process to reduce cognitive load * Separated rare actions (standing orders, scheduled transfers) into secondary pathways * Integrated in-app transfer authentication, removing the need for a separate TAN app Research & Validation * Conducted regular customer surveys and usability tests across all major features * Iteratively refined flows based on user feedback and behavioral insights Outcome A streamlined mobile banking experience with reduced complexity in core tasks, improved usability of transfer flows, and a more intuitive navigation model centered around user behavior.